2018 Mercedes-Benz E300 Key Won't Turn

Troubleshooting Steps to Resolve Key Ignition Issues in Your 2018 Mercedes-Benz E300

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2018 Mercedes-Benz E300 key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2018 Mercedes-Benz E300?

To effectively diagnose why the key won't turn in a 2018 Mercedes-Benz E300, start with the simplest solutions before moving on to more complex issues. Begin by examining the key itself for any signs of damage or wear, as a compromised key can hinder ignition. Next, address the steering wheel; gently turn it left and right while attempting to turn the key, as the steering wheel lock may be engaged. If these initial checks do not resolve the issue, inspect the key fob's battery, since a weak or dead battery can interfere with the ignition process. If the key still won't turn, consider the ignition cylinder, which may be obstructed by dirt or debris, or could be faulty, necessitating professional inspection. Additionally, ensure that the vehicle is in Park or Neutral, as some models require this for the key to turn. Lastly, check the fuses related to the ignition system, as a blown fuse could also be the culprit. By following this diagnostic approach, you can systematically identify and address the issue, ensuring a thorough and effective troubleshooting process. If the problem persists after these checks, consulting a qualified mechanic or a Mercedes-Benz service center is advisable for further assistance.

What are the common problems that could cause the key to not turn in a 2018 Mercedes-Benz E300?

When dealing with a key that won't turn in a 2018 Mercedes-Benz E300, it's essential to understand the common problems that could be at play. One frequent issue is the steering wheel lock, which can engage if the steering wheel is turned after the engine is turned off, making it difficult to turn the key. Additionally, a faulty key fob or a weak battery can prevent the key from engaging the ignition, so checking and possibly replacing the key fob battery is a good first step. Ignition switch problems, such as wear or electrical faults, may also hinder the key's movement, potentially requiring repair or replacement of the switch. Furthermore, a malfunctioning ignition cylinder can be the culprit, necessitating inspection and possibly replacement by a qualified mechanic. Lastly, issues with the steering column lock mechanism can obstruct the key's operation, which may also need professional attention. If these DIY checks do not resolve the issue, consulting a professional mechanic or an authorized Mercedes-Benz service center is advisable to accurately diagnose and fix the problem.

How urgent is it to address the issue of a key not turning in a 2018 Mercedes-Benz E300?

When faced with a key that refuses to turn in your 2018 Mercedes-Benz E300, it is crucial to act swiftly. The inconvenience of being unable to start your vehicle can disrupt your daily life and travel plans, making it essential to resolve the issue promptly. More importantly, a malfunctioning ignition system can pose serious safety risks, potentially leaving you stranded in an unsafe environment. Ignoring this problem not only heightens the risk of being stuck but can also lead to further damage within the ignition system, resulting in more extensive and costly repairs down the line. Therefore, seeking immediate assistance from a qualified mechanic or dealership is advisable to accurately diagnose the issue and prevent any complications. Addressing the problem without delay ensures your vehicle remains safe and functional, allowing you to maintain peace of mind on the road.

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