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Q: Lost cabin vent control on 2006 Hyundai Sonata

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I've lost control of my heater/ac vents. The air flow is stuck on windshield defrost. The temperature control works fine as does the blower speed control. I just can't get heat to deflect to the floor or a/c to come out the dash vents. This condition started intermittently and has now become permanent. It seemed to start soon after my dealership replaced the cabin filter.
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