What is your question?
·
·
What is your question?
was told it could possibly be the child safety lock but that would only prevent the door from being opened from the inside....Any suggestions ?

1 Reply
That is correct; the inside handle would not open the door. If the door won't open from the outside as well, you could have a latch mechanism issue. The rod could be detached from the handle, or the latch itself may be faulty. Someone will have to get inside the door panel to inspect what is at fault.
Thats what I thought might be wrong...thankyou...