2020 Kia Soul Key Won't Turn

Troubleshooting Common Issues When Your 2020 Kia Soul Key Won't Turn and How to Resolve Them

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2020 Kia Soul key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2020 Kia Soul?

When faced with the frustrating issue of a key that won't turn in your 2020 Kia Soul, it's essential to approach the diagnosis methodically. Start by examining the key itself; a damaged or worn key can easily prevent ignition. If you have a spare key, try using it to determine if the problem lies with the original key. Next, check the steering wheel; sometimes, the steering lock engages and can hinder the key's movement. Gently turn the steering wheel left and right while attempting to turn the key. Additionally, ensure that the gear shift is in the correct position, typically Park or Neutral, as being in the wrong gear can also block the ignition. If these steps do not resolve the issue, inspect the vehicle's battery; a weak or dead battery can affect the ignition system. Finally, if all else fails, the ignition cylinder itself may be faulty, necessitating a professional inspection or replacement. By following this diagnostic approach, you can systematically identify and address the issue with your Kia Soul's ignition.

What are the common problems that could cause the key to not turn in the ignition of a 2020 Kia Soul?

When facing the frustrating issue of a key that won't turn in the ignition of your 2020 Kia Soul, it's essential to consider several common problems that could be at play. One frequent culprit is a locked steering wheel, which can occur if the wheel was turned after the ignition was switched off. To resolve this, gently wiggle the steering wheel while attempting to turn the key. Another possibility is that the key itself may be worn or damaged; inspecting it for signs of wear and trying a spare key can help determine if this is the issue. Additionally, problems with the ignition cylinder can prevent the key from engaging properly, which may require professional attention if the cylinder is faulty. A dead or weak battery is another common reason for ignition issues, so checking the battery's condition is crucial. Furthermore, a malfunctioning ignition switch can also hinder the key's movement, necessitating inspection and potential replacement. Lastly, ensure that the keyway is free of debris or obstructions, as dirt can impede the key's ability to turn smoothly. By systematically addressing these potential problems, you can effectively troubleshoot and resolve the ignition issue in your Kia Soul.

How urgent is it to address the issue of a key that won't turn in a 2020 Kia Soul?

Addressing the issue of a key that won't turn in your 2020 Kia Soul is crucial for several reasons. First and foremost, a malfunctioning key can prevent you from starting your vehicle, leading to significant transportation challenges and disruptions in your daily routine. Additionally, if the key is stuck, you risk being stranded in an inconvenient location, which can pose safety concerns, especially if you are alone or in an unfamiliar area. Moreover, a key that fails to turn may indicate underlying problems with the ignition system, raising security concerns about your vehicle's safety. Ignoring these symptoms can lead to more severe issues, potentially resulting in costly repairs to the ignition system or key mechanism. Therefore, it is essential to address this problem promptly, whether by consulting a qualified mechanic or reaching out to your dealership, to ensure your vehicle remains functional and secure.

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Troubleshooting Key Issues in 2020 Kia Soul | RepairPal