2015 Kia Soul Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2015 Kia Soul's Power Windows and Effective Fixes

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2015 Kia Soul window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2015 Kia Soul window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2015 Kia Soul?

To effectively diagnose a non-functioning power window in your 2015 Kia Soul, start with a systematic approach that prioritizes simpler checks before delving into more complex issues. Begin by ensuring that the ignition is in the ON position, as this is essential for the power window system to operate. Next, verify that the window lockout feature is not activated, as this can prevent window operation. If these basics are in order, proceed to check for power at the window switch using a test light or multimeter. If power is present, test the switch itself to confirm it is sending the correct signals to the window motor. Should you find no power at the switch, inspect the fuse box for any blown fuses related to the power windows. Additionally, examine the wiring connections between the door and the body for any signs of damage. If the switch and wiring are functioning correctly, test the window motor directly to determine if it is operational. If the motor works but the window does not move, the issue may lie with the window regulator, which should be checked for obstructions or misalignment. Lastly, if your vehicle features an automatic power window system, consider resetting it according to the manufacturer’s instructions. By following this structured diagnostic approach, you can efficiently identify and address the root cause of the power window malfunction.

What are the common problems that could cause the window in a 2015 Kia Soul to stop working?

When dealing with a malfunctioning power window in a 2015 Kia Soul, it's essential to understand the common problems that could be at play. One of the primary culprits is electrical system issues, such as a blown fuse or a faulty relay, which can disrupt the window's operation. Additionally, a broken window motor is a frequent mechanical failure that can prevent the window from moving. The window switch itself may also be faulty, failing to send the necessary signals for operation. Another possibility is that the window has come off its track, which can occur due to misalignment or physical damage, hindering its ability to open or close properly. Furthermore, the automatic reversal feature might malfunction, causing the window to reverse unexpectedly if it detects an obstruction. Lack of lubrication or debris in the window track can create friction, making it difficult for the window to move smoothly. Lastly, if the power window system requires a reset, improper execution of this procedure can lead to ongoing issues. By identifying these potential problems, you can effectively troubleshoot and address the power window issues in your Kia Soul.

How urgent is it to repair the malfunctioning window in my 2015 Kia Soul?

When considering the urgency of repairing a malfunctioning power window in your 2015 Kia Soul, it's essential to recognize the potential consequences of inaction. A window that fails to close properly not only compromises the security of your vehicle, making it an easy target for theft, but also exposes the interior to harsh weather conditions, which can lead to costly damage over time. Additionally, the discomfort of driving with an open window during inclement weather or in noisy environments can significantly detract from your driving experience. Moreover, if the malfunction stems from a failing window motor or regulator, delaying repairs could exacerbate the problem, resulting in more extensive and expensive repairs down the line. Therefore, while it may not be an immediate emergency, addressing the malfunctioning window promptly is crucial to ensure your vehicle's safety, comfort, and overall integrity.

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2015 Kia Soul Window Issues: Causes & Repair Costs