2013 Kia Soul Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your 2013 Kia Soul and How to Fix Them

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2013 Kia Soul window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 Kia Soul window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2013 Kia Soul?

To effectively diagnose a non-functioning window in a 2013 Kia Soul, start with a methodical approach that prioritizes simpler checks before delving into more complex issues. Begin by ensuring that the ignition is in the ON position, as power windows will not operate when the vehicle is off. Next, confirm that the window lockout feature is not activated, as this can prevent individual window switches from functioning. If these basics are in order, proceed to inspect the fuses associated with the power windows, referring to your owner's manual for guidance on locating the fuse box. A blown fuse will typically show a visible gap in the metal strip. If the fuses are intact, test the power window switch using a multimeter to verify that it is receiving power. If the switch is operational, check the signal wires to ensure they are transmitting the correct signals to the window motor. Should the switch and wiring check out, the issue may lie with the window motor or regulator. Disconnect the motor and test it directly with a battery to see if it operates. If the motor functions correctly, inspect the wiring for any damage, particularly where it passes between the door and the body of the car. If necessary, remove the door panel to access the motor and regulator assembly for a thorough inspection. By following this structured diagnostic approach, you can efficiently identify the source of the problem and determine the best course of action for repair.

What are the common problems that could cause the window in a 2013 Kia Soul to stop working?

When dealing with window issues in a 2013 Kia Soul, several common problems may be at play. A faulty power window motor is often the primary suspect, as it directly controls the window's movement. If the motor fails, the window will not operate, and replacing it may be necessary if other issues are ruled out. Additionally, electrical problems such as loose or damaged wires can disrupt the power supply to the motor, preventing it from functioning. It's crucial to check for any faulty connections or ground issues, as these can also impede operation. The window regulator, which facilitates the up-and-down movement of the window, can wear out or become misaligned, leading to mechanical failures. In some cases, the window may even fall off its tracks, requiring realignment or replacement of the regulator. Lastly, issues with the window switches or relays, although less common, can also prevent the window from working properly. For those looking to troubleshoot, resetting the automatic power window system by turning the ignition to the ON position and closing all windows may resolve minor glitches. By understanding these common problems, DIYers can effectively diagnose and address window issues in their Kia Soul.

How urgent is it to fix the malfunctioning window in my 2013 Kia Soul?

Fixing a malfunctioning power window in your 2013 Kia Soul is not just a matter of convenience; it is an urgent necessity that impacts your vehicle's security, safety, and overall functionality. An open window can leave your car vulnerable to theft and environmental damage, exposing the interior to rain, snow, and extreme temperatures that can harm both the upholstery and electrical systems. Moreover, driving with a window that won’t close can be a significant safety hazard, distracting you while driving and potentially compromising the vehicle's structural integrity in the event of an accident. The discomfort of noise and dust entering the cabin can also detract from your driving experience, making it essential to address this issue promptly. By diagnosing the problem through resources like instructional videos, you can take proactive steps to restore your window's functionality, ensuring your vehicle remains secure, safe, and comfortable.

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