2021 Honda Passport Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2021 Honda Passport Windows and Effective Fixes

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2021 Honda Passport window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2021 Honda Passport window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2021 Honda Passport?

To effectively diagnose a non-functioning window in your 2021 Honda Passport, start with the simplest solutions before moving on to more intricate assessments. Begin by testing the window switch, as a faulty switch is often the most straightforward issue to resolve. If the switch appears to be functioning correctly, proceed to inspect the fuse box for any blown fuses related to the window system, replacing any that are damaged with fuses of the same amperage. Next, examine the wiring connected to the window motor for any signs of damage or loose connections, as these can disrupt power flow. If the wiring checks out, use a multimeter to test the window motor for power and ground; if the motor is not receiving power, the problem may lie with the wiring or switch. Finally, inspect the window regulator for any signs of wear or damage, as a faulty regulator may require replacement. By following this diagnostic approach, you can systematically identify and address the issue, ensuring a more efficient repair process.

What are the common problems that could cause the windows to stop functioning in a 2021 Honda Passport?

When dealing with window malfunctions in a 2021 Honda Passport, it's essential to understand the common problems that may arise. One frequent culprit is a faulty window regulator, which can hinder the window's ability to move up or down smoothly. Additionally, a defective window motor may prevent the window from responding to commands, leaving it stuck in one position. Electrical issues, such as blown fuses or damaged wiring, can also disrupt window operation, making it crucial to check the vehicle's electrical system. Another potential issue is a malfunctioning window switch, which may fail to send the necessary signals to the window motor. Lastly, if the window is misaligned or off track, it can struggle to operate correctly within the frame. By identifying these common problems, DIYers can take the necessary steps to troubleshoot and restore their Honda Passport's window functionality.

How urgent is it to repair the malfunctioning window in a 2021 Honda Passport that won't go up or down?

When faced with a malfunctioning window in your 2021 Honda Passport, the urgency of repair cannot be overstated. A window that is stuck in an open or closed position can significantly compromise your safety, especially in emergency situations where quick access to exit the vehicle is necessary. Additionally, a window that fails to close properly leaves your vehicle vulnerable to theft and environmental damage, exposing the interior to rain, snow, and extreme temperatures. This not only affects the comfort of passengers but can also lead to costly interior repairs. Furthermore, since modern vehicles rely heavily on electrical systems for window operation, neglecting this issue could result in more extensive electrical problems down the line. Therefore, it is crucial to address the malfunction promptly, either by consulting a professional mechanic or visiting an authorized service center, to ensure your vehicle remains safe, secure, and comfortable for all occupants.

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2021 Honda Passport Window Issues: Causes & Repair Costs