2013 Ford Explorer Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your 2013 Ford Explorer and How to Fix Them

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2013 Ford Explorer window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 Ford Explorer window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2013 Ford Explorer?

When diagnosing a window issue in your 2013 Ford Explorer, it's crucial to follow a methodical approach that prioritizes simpler checks before delving into more complex components. Begin by testing the window switch, as this is often the most straightforward problem to identify and fix. If the switch is operational, proceed to listen for any unusual sounds from the window motor when you attempt to operate the window; a malfunctioning motor may require replacement. Next, inspect the window regulator, which is vital for the window's movement; any visible damage or wear could be the root of the issue. Additionally, examine the wiring connected to both the motor and switch for any signs of damage or loose connections, as these can also disrupt functionality. If these initial diagnostics do not yield results, seeking assistance from a professional mechanic is advisable, as they can provide a comprehensive evaluation and repair. By systematically addressing each component, you can effectively troubleshoot and resolve window issues in your Ford Explorer.

What are the common problems that could cause the window in a 2013 Ford Explorer to stop functioning?

When dealing with a non-functioning window in a 2013 Ford Explorer, it's essential to consider several common problems that could be at play. One of the primary culprits is a faulty window regulator, which is crucial for the window's movement; if it fails, the window may become stuck or unresponsive. Additionally, issues with the power window switch can arise, often due to electrical faults or wear and tear, preventing the window from operating as intended. Another potential issue is a blown fuse, which can interrupt the power supply to the window motor, making it essential to check and replace any blown fuses. Furthermore, the window motor itself may fail, rendering the window immobile. Lastly, if the window has come off its track, it may not move smoothly or at all, which can often be resolved with careful adjustment. By understanding these common problems, you can effectively troubleshoot and potentially fix the window issue in your Ford Explorer.

How urgent is it to address the issue of a non-operational window in a 2013 Ford Explorer?

Addressing the issue of a non-operational window in a 2013 Ford Explorer is of utmost urgency due to several critical factors. First and foremost, safety is a primary concern; a malfunctioning window can severely limit visibility and hinder communication with other drivers, which is essential in emergency situations. Additionally, a window that cannot be closed properly poses significant security risks, making the vehicle more susceptible to theft or unauthorized access. Furthermore, the inability to close a window exposes the interior to harsh weather conditions, which can lead to discomfort for passengers and potential damage to the vehicle's interior. Lastly, neglecting this issue can adversely affect the resale value of the Explorer, as prospective buyers are likely to be deterred by any non-functional components. Therefore, it is crucial to address a non-operational window promptly to ensure the safety, security, and comfort of both the vehicle and its occupants, while also preserving its value.

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2013 Ford Explorer Window Issues: Causes & Repair Costs