1997 Ford Explorer Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 1997 Ford Explorer Windows and Effective Repair Solutions

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 1997 Ford Explorer window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 1997 Ford Explorer window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 1997 Ford Explorer?

When diagnosing a window issue in your 1997 Ford Explorer, it's crucial to follow a structured diagnostic approach that prioritizes simpler fixes before delving into more complex components. Begin by checking the power window fuse in the fuse box, as a blown fuse is a common culprit that can easily be replaced. If the fuse is functioning, the next step is to test the window switch for power and continuity; a faulty switch can prevent the window from operating. After confirming the switch is working, inspect the window regulator, which is essential for the window's movement; any damage here could lead to malfunction. If the regulator checks out, turn your attention to the window motor, as a defective motor will hinder window operation. Additionally, examine the wiring for any signs of damage or loose connections, as these can disrupt the power supply to the window system. Lastly, consider the window control module, which may also be a factor in the issue. By systematically addressing these components, you can effectively diagnose and resolve the window problem in your Ford Explorer, making the repair process more efficient and manageable.

What are the common problems that could cause the window in a 1997 Ford Explorer to stop functioning?

When dealing with a non-functioning window in a 1997 Ford Explorer, it's essential to understand the common problems that could be at play. One of the primary culprits is a faulty window regulator, which is crucial for the window's movement; if it fails, the window may become stuck or unresponsive. Additionally, issues with the power window motor can prevent the window from operating, as this motor is responsible for providing the necessary power to move the window. Electrical problems, such as a blown fuse or damaged wiring, can also disrupt the window's functionality, making it important to check the vehicle's electrical system. Another potential issue is a malfunctioning window switch, which may fail to send the correct signals to the motor, resulting in no movement. Lastly, if the window has come off its track, it may not operate smoothly or could be completely stuck. Understanding these common problems can help you diagnose the issue more effectively, whether you choose to tackle the repair yourself or seek professional assistance.

How urgent is it to fix the non-operational window in a 1997 Ford Explorer, considering potential safety risks and further damage?

Fixing a non-operational window in a 1997 Ford Explorer is an urgent matter that should not be overlooked. The inability to open or close a window can significantly compromise your safety while driving, as it restricts visibility and hinders communication in critical situations. For instance, checking blind spots becomes more challenging, increasing the risk of accidents. Additionally, in emergencies, the inability to quickly exit the vehicle or communicate with others can pose serious risks. Beyond safety concerns, neglecting this issue can lead to further damage to your vehicle. Exposure to rain, snow, or extreme temperatures can harm the interior, including upholstery and electronic systems, while leaving the vehicle vulnerable to theft. Therefore, addressing a non-operational window promptly is essential to ensure your safety and protect your vehicle from additional harm.

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