Some Cadillac XTS owners report experiencing dashboard cracking and peeling issues that may necessitate expensive replacements. These problems can lead to aesthetic concerns and potential safety hazards. Additionally, owners have noted that the Cadillac CUE touchscreens may delaminate and crack, resulting in a "spider web" appearance on the screen. General Motors has faced class-action lawsuits related to cracked CUE infotainment screens, which could include the XTS model. While there have been recalls for faulty Takata airbags, cracked dashboards have not been addressed in any recall program. To mitigate these issues, some owners emphasize the importance of preventative maintenance to avoid cracks and deterioration, potentially saving on costly replacements in the future.
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