Car Problem Reports

Dodge Grand Caravan Cleaner/Disinfectant Issued to Address Musty Odor in AC System

Dodge Grand Caravan Problem
41 Reports
Me Too

Model Years Affected: 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

Average Mileage: 100,147 mi (45,000 mi - 215,000 mi)


Some vehicles may develop a musty odor coming from the HVAC system, Dodge has issued a cleaner/disinfectant and a coating for the evaporator designed to inhibit bacterial growth.

  • Visitor, , 52,000 mi

    We started noticing a musty smell coming from our vents. The smell is only present when the vents are on. It is horrible. We took the van to the dealership where we always have it serviced. They want $110 just to see where the problem is. I am not the only one who has this problem, they need to recall the parts that are causing this problem and fix it. I will never buy dodge again. Way to many problems!!!!!! And they fight tooth and nail not to fix their own poorly engineered vehicles!!!!

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  • Visitor, , 103,000 mi

    Musty smell whenever the A/C units starts and from the drivers door when the window is opened.

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  • Visitor, , 130,000 mi

    moldy, musty, un-removable odor

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  • Visitor, , 60,500 mi

    Same problem, with musty odor, smells like urine when AC is first turned on.
    Just started this summer 2011. Where is the AC exit pipe???


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  • Visitor, , 112,000 mi

    Musty smell coming out of the vents when A/C or heat is turned on.

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  • Visitor, , 76,000 mi

    did not fix it as of yet. but now I know what it is.

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  • Visitor, , 68,000 mi

    Every time we get into the van my husband starts sneezing. He has said for years that the vents blow moldy smells.

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  • Visitor, , 59,000 mi

    Smeely AC/ AC not running correclt and sometimes shuts off. Unfortunately I bought the van used and when I bought it I noticed the bad small (almost thought it had been flooded previously). I trusted the dealership (MISTAKE#1) it was a "certified" preowned car. I call it my certified POS. Oh well. I was told to give it time that the AC needed to run a little from sitting maybe and it wopuld get better. It had several other AC concerns and today I am having to go pick it up from the dealership AGAIN for the 3rd time in 3 months. It hasnt been working right since I bought it but they think they are doing a greta job just charging me the 100 deductibale from the warranty I paid for- thats BS!!! I bought the van with issues and they should correct them withjout charging me! I feel like telling them take their car and shove it

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  • Visitor, , 150,000 mi

    Musty smell coming from vents when fan is on with climate control to heat. Not fixed

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  • Bought this van used for my husband to use for work. I smelled the smell immediately the day we got into it to test drive it. Now I refuse to let the heat or AC get turned on if I'm in the vehicle. It is disgusting. I'm glad to know that there is info available on what we may be able to do to fix it but this van is already starting to tick me off. This is why I always buy new with good warranties. Ugh.

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