I have a 2019 Fusion Sport that started leaking oil earlier this year (around May). Took it to the dealership for service and they fixed/replaced a gasket. A few weeks later we noticed oil leaking again and brought it back in, this time they replaced the oil pan. Beginning of July we noticed another oil spot in the driveway and brought the car in again, they were skeptical at the shop but sure enough found a leak and replaced the oil pan for a second time. Today we noticed what looked like another oil spot on the pavement under my car - moved the car and checked it out and sure enough it's an oil spot. Looks like I will be bringing it in again for the fourth time for the same issue. Are they missing something? I'm sick of being without a car for a week while they check it out and wait for parts.
How long has your 2019 Ford Fusion had this problem?
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Hello, my best recommendation is to engage service management at your Ford dealership with your concerns. Assert yourself that this shouldn't be happening and the incredible inconvenience it's causing. Hopefully they will offer every consideration to you in getting this repair handled -- and verify that it's handled once and for all.
As a side note, you do have the resources of the "BBB Auto Line", I believe, in accordance with Ford policy in your owners manual, if you have multiple unsuccessful repair attempts. I'd say try the dealership first, then try BBB Auto Line.
