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What is your question?
Need heat, it's winter time. Heater is only blowing out cold air.
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Check out this answer: http://repairpal.com/profiles/dan-o. This is a common problem in 2002 Highlanders as noted below. This happened to me too. This comment is from a technician on this site "I WORK FOR A TOYOTA DEALERSHIP AND THE PROBLEM IS IN THE TEMP CONTROL SWITCH, THEY DO GO BAD, THE SWITCH COST AROUND $600.00 YOU HAVE TO BUY THE WHOLE CONTROL PANEL. CANT BUY JUST THE SWITCH". I had mine tightened repeatedly and eventually had to pony up the bill for a total replacement for about $700.