What is your question?
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What is your question?
I have a problem with my 2015 Lexus GS 350 Sport. Yesterday on a 140 mile drive, the radio locked up and I was unable to raise/lower volume, unable to turn off the radio or control navigation. The steering wheel radio/phone functions would not respond either. I got home, turned off vehicle and restarted it and everything worked ok. I have only driven the vehicle once after the incident and everything is ok so far. Vehicle only has 19,500 miles. Are others experiencing this condition and heard of a fix?
What makes this problem better or worse?
Has happened only once.
How long has your 2015 Lexus GS350 had this problem?
2 days
1 Reply
That is frustrating. It sounds like an audio unit software issue, and probably only the dealership service department can be of help here. My advice would be to see if it happens again and note what functionality was being used when the problem occurred. It is also possible that an added device through one of the inputs could be causing a conflict, such as a USB cable attached component or even Bluetooth connected component. This is usually where software conflicts occur, just like with our mobile phones or home computers.
Thanks Dave. I did have my my cell phone connected (bluetooth) and no USB type connections at all. Worth mentioning when I talk to the Lexus tech. I have a call in to the local Lexus dealer to see if they have a fix. I found one other post on this site that has the exact problem with their 2015 ES 350.