Owners' Reviews

I have a 2004 Mercury Mountaineer. 137,000 miles. I love it however This past year everything is going. I have replaced the Radiator, both sides Ti-rods my windows don't go down unless the driver side door is wide open. It shifts really hard into gear like my tranny is going to drop. MOSTLY DISTURBING...it only starts without trouble when the weather is 60 degrees or higher. If damp or cold it does not start. This has been going on for 2 years. I sometimes have to crank it 40x before it starts! it failed emissions this year! I have always owned a mercury cougar and loved them all. That is why I bought this mountaineer when I did. I do love it and would I buy another....YES

Seems Ford just started cranking out junk because things were selling well back then. Amazing the hood is rusting out already, the hood release cable jams the hood catch open most of the time you open the hood plus there is rusting under the body too. The front ball joints and hubs were shot at 48000 miles! There is no reason they should be worn out by then other than they are junk. The vehicle has never been off-road or in any accidents. The suspension has been making horrible squeaks and groans for a longtime and there isn't any left we can lube. The AC compressor makes a loud chirp all the time and the dealer never got it fixed right. We have an electrical issue were the vehicle will not start, most times you can let it sit then try again in a minute or two but sometimes you need to disconnect the battery wait a few minutes then reconnect it to be able to start up. There are plenty of other quality issues right down to the brakes and wheels which also need to be replaced already due to them corroding (tire dealer has seen many coming in for replacement in the last couple of years). Fit and finish was also bad with doors and windows leaking and wind noise. We've got a 2001 sale with twice as many miles on it and it is only now just showing a few spots of rust so this shows a great difference in material quality in those few years. We've always been Ford owners for the most part, over 95% of our vehicles have been Fords but I've been pushed by poor dealer attitude and poor product quality to say too bad Ford survived recent events. I wouldn't have shed a tear or cared if they were gone at this point.