White powder blows out of vents on Ford Edge

Average mileage: 68,550 (26,000–100,000)
5 model years affected: 2007, 2008, 2010, 2011, more2012
14 people reported this problem
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Viewing 1 - 9 of 9 problem details
Ford knows about this problem that started with the 2007 vehicles. (Edge, Mariner, Escape, Escape Hybrid, among others). See their problem report TSB 09-21-6. The real problem is that it is not a recall and it is a major nuisance and health hazard. If you turn your fans on all the way you are covered by a cloud of white dust. The repair is extremely labor intensive, to be done by an expert, and costly! I'm waitin for a class action lawsuit. (If you still have your warranty it is covered, I believe.)
This happened since we purchased it.
2011 Ford Edge 51,000 mi,
White stuff blows out the vents, when you turn on ac. took it back to dealer and they reported they found nothing wrong. So it's going back in and im going to tell them to take it outside and turn ac on high and watch the vents.
2008 Ford Edge 98,000 mi,
Same problem with white stuff out of the vents.
Discovered white powder like residue when using the vehicles fan, cannot clarify the origin, dealer stated possibly a dry rotted label inside of part of the vent system? Was told it will probably rectify itself. But continues through my 128,000 + mileage?
Terrible smell coming from vents with ac or heat, not all the time. White sparkling powder comes out and covers the dash. Smells horrible and yet mechanic can find nothing wrong. Checked among other things, if the ac was not draining and put in a new air filter, but problem still continues. Won't buy another Ford. If they won't admit their problem, then I won't buy another car from them.
2008 Ford Edge 26,000 mi,
We have the same problem as well as no heat. I quit buying Fords' years ago. But my wife had to have an Edge. Took the car back to the dealer and guess what? Same old Ford plenty of excuses but not fixes.
2010 Ford Edge 32,000 mi,
It has not been repaired, but I do have white dust all over dash and front seat compartment of the vehicle. There is also a water leak when it rains. I had a feeling there was a leak somewhere but could not locate where it was coming from. One day I turned the passenger floor mat over because my child spilled a drink on the rug and that night it rained. The next morning when I got into the car, the floor mat which I had turned over was covered with water drops... where did the rain water come from? I have no idea. I do need to have both of these issues look at and fixed. Has anyone else had issues with water coming in. If so, could you indicate where it comes from in your edge. Thank you.
2007 Ford Edge 90,000 mi,
White debris particulates pours out of vents upon start up of car--vent or AC. What is it, anyone know? (I hold my breath) Don't see it continuing after initial start.