Sync Multimedia System Does Not Stay Connected With Phone on Ford Edge

Submitted by Brian Glastetter · Apr 1, 2025
Published by RepairPal

Problem overview

The "Sync" wireless phone system may randomly loose "pairing" with the phone in use. This concern has been addressed with a software update which should be available from any Ford dealership service center at no charge.

31 people reported this problem
13 comments
Schedule Repair

Search for another problem

RepairPal Car Genius

Ask our experts about your Ford.

RepairPal Car Genius™ is a free resource for vehicle owners seeking advice on maintenance, auto repair, shop inquiries, estimates, and finding a trustworthy repair shop in your area.

 Auto Repair Expert Auto Repair Expert

Call us at 877-913-1554

Available 9am – 6pm ET Monday through Friday

Call Our Experts