Recall 19V715000

Integrated Backup Battery Compartment Is Missing Its Own Cover

Recall Details

The integrated backup battery compartment may be missing a protective cover. This can allow objects to be dropped into the compartment, possibly shorting the battery and causing a fire. Dealers will install covers over the battery compartment area free of charge to resolve the concern.

Our Quick Take

The compartment that stores the integrated backup battery may not have its own cover. A lack of a cover protecting this compartment exposes the battery when the seat is moved forward, allowing objects to be dropped inside the compartment inadvertently. If an object that can conduct electricity is accidentally dropped inside the compartment onto the battery terminals, an electrical short can result, increasing risk of a fire.

What Should You Do?

Recall repairs on your Mercedes-Benz vehicle must be performed by a Mercedes-Benz dealership. Mercedes-Benz will notify known owners of affected vehicles beginning in November, 2019. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes-Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Mercedes-Benz recall designation is VS2SITZAB.

Electrical & Lights, October 08, 2019

Original Recall from the NHTSA

Manufacturer's Report Date
October 08, 2019
NHTSA Action Number
N/A
Potential Number of Units Affected
15,160
NHTSA CAMPAIGN ID Number
19V715000
Component
ELECTRICAL SYSTEM
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. The recall is expected to begin November 22, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration