Recall 19V333000

Freedman GO-ES Foldaway Seat Back Cushion Detaches

Recall Details

Vehicles modified by New England Wheels may be equipped with Freedman GO-ES Foldaway Seats. These seats have seat back cushions that when rotated from the stowed position to the upright position may detach and become insecure, increasing risk of injury in an accident. The repair procedure for this recall is still under development as of the time of this writing. When ready, dealers will repair the affected vehicles free of charge.

Our Quick Take

For vehicles modified by New England Wheels and equipped with Freedman GO-ES Foldaway Seats, the seat back cushion may become insecure when rotated from the stowed position to the upright position, detaching in a crash or sudden stop. This increases risk of occupant injury.

What Should You Do?

Recall repairs on your Ford or Ram vehicle be performed by a Ford or Ram dealership, respectfully. New England Wheels will notify known owners of affected vehicles (a timetable of this notification is not available as of the time of this writing.) If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford or Ram dealerships, or New England Wheels at 1-800-886-9247. Dealers can also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Affected Cars

Body, Interior & Misc., April 29, 2019

Original Recall from the NHTSA

Manufacturer's Report Date
April 29, 2019
NHTSA Action Number
N/A
Potential Number of Units Affected
544
NHTSA CAMPAIGN ID Number
19V333000
Component
SEATS
Summary
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration