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Recall 19V125000

Wheel Chair Lift In Modified Vehicle Allows Platform To Travel Too High

Recall Details

For vehicles with a Rincon wheelchair lift as installed on modified vehicles by New England Wheels, the wheelchair lift platform may travel higher than the vehicle's floor height due to the lift positioning input cam failing. Dealers will replace the lift positioning input cam free of charge to resolve the concern.

Our Quick Take

For vehicles modified by New England Wheels with Rincon Wheelchair lifts, the wheelchair lift positioning input cam may fail while the lift in use, allowing the lift platform to travel higher than the vehicle's floor height. This could result in a wheelchair tipping inwards towards the vehicle when exiting the lift increasing risk of injury.

What Should You Do?

Recall repairs on your Ford must be performed by a Ford dealership. New England Wheels will notify known owners of affected vehicles beginning in March, 2019. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Affected Cars

Body, Interior & Misc., February 26, 2019

Original Recall from the NHTSA

Manufacturer's Report Date
February 26, 2019
NHTSA Action Number
N/A
Potential Number of Units Affected
3
NHTSA CAMPAIGN ID Number
19V125000
Component
EQUIPMENT ADAPTIVE
Summary
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Remedy
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration