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Recall 18V850000

Steering Becomes Stuck In One Position

Recall Details

A lock nut in the steering rack may fracture under high load, resulting in the steering becoming stuck in one position. Dealers will replace the steering rack free of charge to resolve the concern.

Our Quick Take

The steering wheel may become stuck in one position, preventing the ability to control the vehicle while driving. This increases the risk of an accident. 

What Should You Do?

Recall repairs on your Mercedes-Benz vehicle must be performed by a Mercedes-Benz dealership. Mercedes-Benz will notify known owners of affected vehicles beginning in January, 2019. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes-Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Suspension & Steering, November 29, 2018

Original Recall from the NHTSA

Manufacturer's Report Date
November 29, 2018
NHTSA Action Number
N/A
Potential Number of Units Affected
6,162
NHTSA CAMPAIGN ID Number
18V850000
Component
STEERING
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Consequence
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall is expected to begin January 25, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration