Recall 18V471000

Shift Lever Indicates Park Position When Not In Park

Recall Details

The shift lever cable bushing may detach from the transmission, preventing the vehicle from being securely in the park position. Dealers will replace the shift lever cable bushing free of charge to resolve the concern.

Our Quick Take

The shift lever cable has a bushing that attaches it to the transmission, which can degrade over time. If this happens, the bushing could detach from the transmission, allowing the shift lever to be placed in park and the key removed when the transmission is not actually in the park position. This could allow the vehicle to roll unexpectedly, resulting in injury.

What Should You Do?

Recall repairs on your Ford must be performed by a Ford dealership. Ford will notify known owners of affected vehicles beginning in July, 2018. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Ford recall number is 18S20.

Drive Train, July 16, 2018

Original Recall from the NHTSA

Manufacturer's Report Date
July 16, 2018
NHTSA Action Number
Potential Number of Units Affected
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall is expected to begin July 30, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
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Recall data provided by the National Highway Traffic Safety Administration