Recall 18V395000

Manual Park Release Access Plug Can Be Released Without A Tool

Recall Details

The manual parking release (MPR) access plug may be removed without a tool. Dealers will replace the MPR plug free of charge to resolve the concern.

Our Quick Take

The manual parking release is a feature that can be used in an emergency to release the vehicle as needed from the park gear so that the vehicle can be moved. The access plug for this release on affected models can be released without a tool. This would make inadvertent releasing of the park gear possible, resulting in unexpected rolling of the vehicle and increased risk of injury.

What Should You Do?

Recall repairs on your Chrysler must be performed by a Chrysler dealership. Chrysler will notify known owners of affected vehicles beginning in August, 2018. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Chrysler dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Chrysler recall number is U50.

Drive Train, June 14, 2018

Original Recall from the NHTSA

Manufacturer's Report Date
June 14, 2018
NHTSA Action Number
Potential Number of Units Affected
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall is expected to begin August 3, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
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Recall data provided by the National Highway Traffic Safety Administration