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Recall 18V332000

Cruise Control Will Not Cancel Causing Unintended Acceleration

Recall Details

The cruise control may not deactivate as commanded by the switch controls or brake pedal due to a wiring short. Dealers will inspect the vehicle software and perform a software flash on the engine or powertrain control module free of charge to resolve the concern.

Our Quick Take

The cruise control system may be unresponsive to commands to cancel the set speed by depressing the cancel switch or pressing the brake pedal due to a short circuit in the vehicle wiring. When this occurs, the vehicle would continue accelerating despite attempts to deactivate the cruise control function increasing risk of a crash.

What Should You Do?

Recall repairs on your Chrysler, Jeep, Ram or Dodge vehicle must be performed by a Chrysler, Jeep, Ram or Dodge dealership. Chrysler will notify known owners of affected vehicles beginning in July, 2018. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Chrysler, Jeep, Ram or Dodge dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Electrical & Lights, May 17, 2018

Original Recall from the NHTSA

Manufacturer's Report Date
May 17, 2018
NHTSA Action Number
N/A
Potential Number of Units Affected
4,846,885
NHTSA CAMPAIGN ID Number
18V332000
Component
ELECTRICAL SYSTEM
Summary
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall is expected to begin July 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration