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Recall 17V595000

Power Steering Assist Fails

Recall Details

Improperly welded contact pins within the power steering control unit could cause the power steering system to fail. Dealers will replace the electric power steering rack free of charge to resolve the concern.

Our Quick Take

The power steering system may fail while driving, increasing steering effort significantly. This increases risk of a crash.

What Should You Do?

Recall repairs on your Mercedes Benz vehicle must be performed by a Mercedes Benz dealership. Mercedes Benz will notify known owners of affected vehicles (a timetable of this notification is not available as of the time of this writing). If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Suspension & Steering, September 22, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
September 22, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
3
NHTSA CAMPAIGN ID Number
17V595000
Component
STEERING
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Daimler's customer service at 1-877-762-8267.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration