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Recall 17V574000

Power Steering Assist Fails

Recall Details

The electrical power steering control unit has improperly welded contact pins. This can lead to the loss of power steering assist. Dealers will replace the electric power steering rack free of charge to resolve the concern.

Our Quick Take

The power steering assist may fail while driving the vehicle increasing steering effort. This would increase the risk of a crash.

What Should You Do?

Recall repairs on your Mercedes Benz vehicle must be performed by a Mercedes Benz dealership. Mercedes Benz will notify known owners of affected vehicles beginning in November, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Suspension & Steering, September 19, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
September 19, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
4
NHTSA CAMPAIGN ID Number
17V574000
Component
STEERING

Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration