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Recall 17V414000

Electric Power Steering Assistance Fails

Recall Details

The electric power steering assist may fail intermittently, then return while driving. This could cause loss of vehicle control and an accident. Dealers will update the electric power steering (EPS) module software free of charge to resolve the concern.

Our Quick Take

The electric power steering assist for the vehicle may fail, especially during low-speed turning maneuvers. This could cause loss of vehicle control and an accident. 

What Should You Do?

Recall repairs on your General Motors vehicle must be performed by a General Motors dealership. General Motors will notify known owners of affected vehicles (a timetable of this notification is unavailable as of the time of this writing). If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local General Motors dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The General Motors recall number is 17276.

Suspension & Steering, June 29, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
June 29, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
690,685
NHTSA CAMPAIGN ID Number
17V414000
Component
STEERING
Summary
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
Consequence
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will update the EPS module software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration