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Recall 17V404000

Head Restraint Posts Will Not Fully Engage In The Seat Backs

Recall Details

For vehicle that have accessory NSV Universal Tablet Holder installed, the accessory may have been installed incorrectly onto the front seat head restraints, preventing the restraint posts from fully engaging in the seat back. Dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary free of charge to resolve the concern.

Our Quick Take

For vehicle equipped with an accessory called the NSV Universal Tablet Holder, the accessory may have been installed incorrectly onto the front seat head restraints, preventing the restraint posts from fully engaging in the seat back.  This would cause the restraints to not be secure in an accident, increasing risk of injury.

What Should You Do?

Recall repairs on your Buick must be performed by a General Motors dealership. General Motors will notify known owners of affected (a timetable of this notification is not available as of the time of this writing). If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local General Motors dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The General Motors recall number is 17239/17258.

Affected Cars

Body, Interior & Misc., June 27, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
June 27, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
768
NHTSA CAMPAIGN ID Number
17V404000
Component
SEATS
Summary
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Consequence
If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.
Remedy
GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration