Close

Recall 17V210000

Door Latch Fails To Secure Door Properly

Recall Details

A component within the door latches may break resulting in the doors not securely, misleading occupants to believe that a door is secure when it is not. Dealers will replace all four door latches free of charge to resolve the concern.

Our Quick Take

The door latches on the vehicle may fail due to a component within the latch breaking. This would make the doors difficult to latch and possibly lead occupants to believe a door is securely closed when it is not. This would increase risk of occupant injury.

What Should You Do?

Recall repairs on your Ford must be performed by a Ford dealership. Ford notified known owners of affected vehicles beginning in May, 2017. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., March 27, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
March 27, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
191,432
NHTSA CAMPAIGN ID Number
17V210000
Component
LATCHES/LOCKS/LINKAGES

Summary
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall is expected to begin May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Not your car? Find your recalls now:
National Highway Traffic Safety Administration logo
Recall data provided by the National Highway Traffic Safety Administration