Close

Recall 17V138000

Front Driveshaft Universal Joint Fails

Recall Details

The front driveshaft universal joint may wear and possibly break due to contamination by water and road debris. Dealers will replace the front driveshaft free of charge to resolve the concern.

Our Quick Take

The front driveshaft universal joint can fail due to water and debris contaminating it, causing excessive wear. This would prevent the front wheels from being driven, affecting vehicle traction possibly leading to an accident. Driving with a broken joint may damage other vehicle components also.

What Should You Do?

Recall repairs on your BMW must be performed by a BMW dealership. BMW will notify known owners of affected vehicles beginning in April, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local BMW dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Drive Train, March 2, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
March 2, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
121,737
NHTSA CAMPAIGN ID Number
17V138000
Component
POWER TRAIN

Summary
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Consequence
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall is expected to begin April 24, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Not your car? Find your recalls now:
National Highway Traffic Safety Administration logo
Recall data provided by the National Highway Traffic Safety Administration