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Recall 17V078000

Transmission Shift Lever Does Not Select A Gear

Recall Details

The transmission shift lever module may have a damaged circuit board, resulting in the transmission shift lever not functioning properly. Dealers will replace the steering column mounted shift lever module free of charge to resolve the concern.

Our Quick Take

The transmission shift lever when moved may not select a gear as desired by the driver, due to a failure of the internal circuit board in the shift lever module. This would prevent from being able to move forward or backward as desired, increasing the risk of a crash.

What Should You Do?

Recall repairs on your Mercedes Benz vehicle must be performed by a Mercedes Benz dealership. Mercedes Benz will notify known owners of affected vehicles beginning in March, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Drive Train, February 8, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
February 8, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
73
NHTSA CAMPAIGN ID Number
17V078000
Component
POWER TRAIN
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Consequence
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall is expected to begin in March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration