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Recall 17V017000

Passenger Air Bag Inflator Ruptures During Deployment Spraying Metal Fragments

Recall Details

The passenger frontal air bag inflator may rupture on deployment, causing metal fragments to come through the air bag and injure occupants. Dealers will replace the passenger frontal air bag module free of charge to resolve the concern.

Our Quick Take

The passenger frontal air bag assembly is deployed by an inflator which contains propellant that makes the air bag deploy. This propellant may degrade over time, especially when exposed to humidity and temperature cycling. As a result, the inflator may rupture on deployment, which can send metal shrapnel through the air bag, striking vehicle occupants. This could result in serious injury or death.

What Should You Do?

Recall repairs on your Mercedes Benz vehicle must be performed by a Mercedes Benz dealership. Mercedes Benz will notify known owners of affected vehicles beginning in February, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., January 12, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
January 12, 2017
NHTSA Action Number
EA15001
Potential Number of Units Affected
103,406
NHTSA CAMPAIGN ID Number
17V017000
Component
AIR BAGS
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B."Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming.These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Parts are not currentlyavailable. Owners will be sent an interim notification starting in February 2017. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration