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Recall 16V899000

Power Steering Assistance Fails

Recall Details

The electric power steering system may have improperly soldered contacts inside the control unit. This could result in the power assist failing while driving. Dealers will replace the electric power steering control unit free of charge to resolve the concern.

Our Quick Take

The system that provides power steering assistance may stop working, resulting in additional efforts being required to turn the steering wheel while driving. This would increase risk of a crash.

What Should You Do?

Recall repairs on your Mercedes Benz vehicle must be performed by a Mercedes Benz dealership. Mercedes Benz will notify known owners of affected vehicles beginning in February 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Mercedes Benz dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Suspension & Steering, December 14, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
December 14, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
70
NHTSA CAMPAIGN ID Number
16V899000
Component
STEERING

Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Consequence
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall is expected to begin February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration