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Recall 16V461000

Transmission Pump Fails

Recall Details

A hydraulic transmission pump could seize and cause the transmission to stop functioning. Dealers will replace the transmission pump free of charge to resolve the concern.

Our Quick Take

A hydraulic pump within the transmission could seize and fail, causing the transmission to stop functioning. This would prevent the vehicle from moving, and could result in an accident.

What Should You Do?

Recalls on your Chrysler or Dodge must be performed by a Chrysler or Dodge dealership, respectively. Chrysler will notify known owners of affected vehicles beginning in late August, 2016. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Chrysler or Dodge dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Drive Train, June 24, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
June 24, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
26,299
NHTSA CAMPAIGN ID Number
16V461000
Component
POWER TRAIN
Summary
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Consequence
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall is expected to begin on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration