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Recall 16V350000

Wheel Chair Lift Platform Cracks

Recall Details

The wheelchair lift platform may crack and separate from the wheelchair lift. Additionally, the link arms of the lifts may have pivot holes that are too large, allowing the bearings to move out of position. Either case could cause the platform to fall from the vehicle, possibly causing injury. Dealers will inspect the platform for cracks and replace any damaged parts free of charge to resolve the concern.

Our Quick Take

For vehicles modified with a Ricon wheelchair lift by New England Wheels, the wheelchair lift platform can crack and as a result separate from the lift and come to rest against the vehicle lift door. Additionally, the link arms of the lifts may have pivot holes that are too large, allowing the bearings to move out of position. Either concern would cause the platform to fall out of the vehicle when the door is opened. This would increase risk of injury.

What Should You Do?

Recalls on your Ford must be performed by a Ford dealership. New England Wheels will notify known owners of affected vehicles beginning in June, 2016. If you do receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., May 24, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
May 24, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
2
NHTSA CAMPAIGN ID Number
16V350000
Component
EQUIPMENT ADAPTIVE
Summary
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall is expected to begin in June 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration