Recall 16V044000

Windshield Separates From Vehicle During Crash

Recall Details

The windshield may have been installed using expired primer for the urethane adhesive, and may not be sufficiently secure to the vehicle body. In an accident, it could dislodge and increase risk of occupant injury. Dealers will replace the windshield free of charge to resolve the concern.

Our Quick Take

The windshield could separate from the vehicle during a crash due to insufficient adhesive primer being used. This could increase risk of injury.

What Should You Do?

Recalls on your affected Chrysler or Dodge must be performed by a Chrysler or Dodge dealership. Chrysler will notify owners of affected vehicles beginning in March, 2016. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Chrysler or Dodge dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., January 28, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
January 28, 2016
NHTSA Action Number
Potential Number of Units Affected
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
If the windshield dislodges during a crash, there is an increased risk of occupant injury.
Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall is expected to begin on March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
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Recall data provided by the National Highway Traffic Safety Administration