Body, Interior & Misc.
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
On wheel chair lift equipped vehicles, the lifts have folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. This can result in the lift platform falling from the vehicle. Dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks, and any damaged parts will be replaced free of charge to resolve the concern.
Recalls on your wheel chair lift equipped Ford should be coordinated or performed by a Ford dealership. New England Wheels, the equipment company that provided the lift, will begin notifying owners of affected vehicles in December 2015. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships, or New England Wheels directly at 1-800-866-9247. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.