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Recall 15V779000

Wheel Chair Lift Platform May Fall From Lift

Recall Details

On wheel chair lift equipped vehicles, the lifts have folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. This can result in the lift platform falling from the vehicle. Dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks, and any damaged parts will be replaced free of charge to resolve the concern.

Our Quick Take

For wheel chair lift equipped vehicles, the folding link arms of the wheel chair lift may have pivot holes that are too big, resulting in the risk of the wheel chair platform falling from the lift. This could result in occupant or operator injury.

What Should You Do?

Recalls on your wheel chair lift equipped Ford should be coordinated or performed by a Ford dealership. New England Wheels, the equipment company that provided the lift, will begin notifying owners of affected vehicles in December 2015. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships, or New England Wheels directly at 1-800-866-9247. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., November 20, 2015

Original Recall from the NHTSA

Manufacturer's Report Date
November 20, 2015
NHTSA Action Number
RQ15002
Potential Number of Units Affected
278
NHTSA CAMPAIGN ID Number
15V779000
Component
EQUIPMENT ADAPTIVE
Summary
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall is expected to begin in December 2015. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration