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Recall 15V608000

Rear Axle Fractures Due To Previous Recall Repair

Recall Details

The rear axle may fracture as a result of having brackets previously installed improperly. These brackets were installed during a previous recall campaign. Dealers will inspect the brackets to verify their proper installation, and will replace the rear axle if they are found to be installed improperly free of charge to resolve the concern.

Our Quick Take

During a previous recall campaign, brackets were installed to secure the rear axle. These may have been installed incorrectly, resulting in a continued risk that the rear axle may fracture. If the rear axle fractures, vehicle handling would be affected and there would be an increased risk of a crash.


What Should You Do?

Recalls on your Ford must be performed by a Ford dealership. Ford will begin notifying known owners of affected vehicles in October 2015. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Drive Train, September 29, 2015

Original Recall from the NHTSA

Manufacturer's Report Date
September 29, 2015
NHTSA Action Number
N/A
Potential Number of Units Affected
283,413
NHTSA CAMPAIGN ID Number
15V608000
Component
SUSPENSION
Summary
Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.
Consequence
If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The recall is expected to begin October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration