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Recall 15V340000

Failure Of Electric Power Steering Assist

Recall Details

The steering motor sensor may fail, resulting in loss of power steering assist from the electric power steering system. Dealers will check the power steering control module (PSCM) for any trouble codes and replace the steering gear for vehicles that have codes relevant to the concern stored. If no codes are found, dealers will update the PSCM software free of charge to resolve the concern.

Our Quick Take

The electric power steering assist may shut down, causing difficulty steering and controlling the vehicle.

What Should You Do?

Ford will begin to notify owners of affected vehicles starting in July 2015. You can check with your dealer to see if your vehicle is involved in this program. It is helpful to have your VIN (Vehicle Identification Number) on hand when you contact them. The Ford recall number is 15S18.

Suspension & Steering, June 02, 2015

Original Recall from the NHTSA

Manufacturer's Report Date
June 02, 2015
NHTSA Action Number
PE14030
Potential Number of Units Affected
393,623
NHTSA CAMPAIGN ID Number
15V340000
Component
STEERING
Summary
Ford Moor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall is expected to begin July 20, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration