*Reduced deductible is not valid for any extended service plans purchased in Oregon or Washington.
**The minimum 12 month/12,000 mile warranty is provided by the RepairPal Certified shop, and is subject to exclusions, including but not limited to normal wear and tear items (such as tires, brake pads, clutches, wiper blades, etc.), wheel alignments and scheduled maintenance. For additional details, terms and conditions, please refer to your selected RepairPal Certified shop’s warranty at the time of purchase. CarMax is not responsible for the price guarantee/warranty, the repair guarantee or any charges or costs pertaining to the repair of your vehicle.
RepairPal Certified Shops are third-party service providers, and they are not owned or controlled by CarMax. RepairPal Certified Shops do not perform repairs under CarMax’s Limited Warranty, and they are not necessarily affiliated with specific vehicle manufacturers. CarMax receives compensation for this relationship.
Body, Interior & Misc.
A component within a door latch can break making the doors difficult to latch when closed. This could cause the driver and/or passenger to believe their door is secure when it is not. A door that is not latched properly could open unexpectedly while driving, increasing the risk of personal injury and property damage. Dealers will replace all four door latches free of charge to correct this concern.
Ford will notify owners of affected vehicles in June, 2015. If you are experiencing difficulty closing your doors, or wish to inquire if your vehicle is involved in this recall, you may contact your dealership. The dealership may ask for your VIN (Vehicle Identification Number), so please have that on hand when you contact them. The dealers will replace all four door latches free of charge. The Ford recall number is 15S16.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.