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Recall 15V171000

Inside Door Handle Does Not Return To Stowed Position

Recall Details

The inside door handles may not return to the proper stowed position when released, due to a faulty return spring in the handle. This can cause the corresponding door to unlatch, especially in a crash. Ford will inspect each inside door handle, and either repair or replace them free of charge to correct the problem.

Our Quick Take

The inside door handles may not return to the fully stowed position. This can cause the corresponding door to become unlatched.

What Should You Do?

Ford will contact owners of affected vehicles in May 2015. If you experience trouble with your inside door handles, or would like to see if your vehicle is included in the recall, contact your dealership. You may be asked to provide your VIN (Vehicle Identification Number), so have that available when you contact them. The Ford recall number is 15S11.

Affected Cars

Body, Interior & Misc., March 24, 2015

Original Recall from the NHTSA

Manufacturer's Report Date
March 24, 2015
NHTSA Action Number
N/A
Potential Number of Units Affected
194,484
NHTSA CAMPAIGN ID Number
15V171000
Component
STRUCTURE
Summary
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall is expected to begin on May 11, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration