Close

Recall 14V764000

Engine Oil Leak

Recall Details

The timing chain tensioner gasket area can develop an engine oil leak. Leaking oil could contact a hot engine surface, increasing the risk of a fire. Leaking oil could also be a road hazard increasing the risk of a crash. Dealers will replace the timing chain tensioner gasket to correct this concern.

Our Quick Take

An oil leak can develop from the front of the engine.

What Should You Do?

Mercedes-Benz will notify owners beginning November 21, 2014. If you don't receive notification in a timely manner and believe you should have, please contact your dealer for further instruction. They may ask for your vehicle identification number (VIN), so please have it handy when you call. The Mercedes-Benz recall number is 2014120003.

Engine, December 1, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
December 1, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
8,279
NHTSA CAMPAIGN ID Number
14V764000
Component
ENGINE AND ENGINE COOLING
Summary
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 10, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Not your car? Find your recalls now:
National Highway Traffic Safety Administration logo
Recall data provided by the National Highway Traffic Safety Administration