Body, Interior & Misc.
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
On vehicles converted by New England Wheels to handicap vehicle specifications, the platform side plate of installed wheelchair lifts may crack. Dealers will install support bumpers to resolve the concern, and repair any cracked side plates found during inspection free of charge to resolve the concern.
New England Wheels notified owners of affected vehicles beginning in November 2014. You can check with your dealer to assist in seeing if your vehicle is involved in this program. It is helpful to have your VIN (Vehicle Identification Number) on hand when you contact them. The New England Wheels recall number is 14E-041.