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Recall 14V617000

Handicap Conversion Vehicles: Wheel Chair Lifts Platform Cracks

Recall Details

On vehicles converted by New England Wheels to handicap vehicle specifications, the platform side plate of installed wheelchair lifts may crack. Dealers will install support bumpers to resolve the concern, and repair any cracked side plates found during inspection free of charge to resolve the concern.

Our Quick Take

On vehicles converted by New England Wheels to handicap vehicle specifications, the platform side plate of installed wheelchair lifts may crack.

What Should You Do?

New England Wheels notified owners of affected vehicles beginning in November 2014. You can check with your dealer to assist in seeing if your vehicle is involved in this program. It is helpful to have your VIN (Vehicle Identification Number) on hand when you contact them.  The New England Wheels recall number is 14E-041.

Body, Interior & Misc., October 3, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
October 3, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
286
NHTSA CAMPAIGN ID Number
14V617000
Component
Summary
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall is expected to begin in November 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration