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Recall 14V595000

Handicap Conversion Vehicles: Wheel Chair Lifts Platform Cracks

Recall Details

On vehicles equipped with a wheelchair lift installed by Elkhart Coach, the platform side plate of the lift can crack, resulting in a safety hazard. Dealers will install supplemental platform bumpers and replace any cracked platforms free of charge to resolve the concern.

Our Quick Take

On vehicles modified for wheelchair use by Elkhart Coach, the platform side plate of the wheelchair lift can crack, resulting in a safety hazard.

What Should You Do?

Elkhart notified owners of affected vehicles beginning in November 2014. You can check with your dealer to assist in seeing if your vehicle is involved in this program. It is helpful to have your VIN (Vehicle Identification Number) on hand when you contact them.

Body, Interior & Misc., September 24, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
September 24, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
437
NHTSA CAMPAIGN ID Number
14V595000
Component
Summary
Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall is expected to begin during November 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration