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Recall 14V571000

Unexpected Loss of Vehicle Control

Recall Details

The jam nut on the rear suspension toe adjuster link may not be tightened to the proper specification. A loose toe adjuster link could cause the vehicle to sway or wander at highway speeds and eventual failure of the link. This would cause an abrupt change in the vehicle's alignment increasing the risk of a crash. Dealers will inspect the torque of both left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link. The repair work will be done free of charge to resolve the concern.

Our Quick Take

A rear suspension component that allows for wheel alignment adjustment may become loose and fail. This can cause the vehicle to wander while driving and lead to loss of vehicle control.

What Should You Do?

Recalls on your Cadillac or Saab vehicle must be performed by a General Motors dealership. General Motors notified known owners of affected vehicles beginning in November, 2014. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local General Motors dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The General Motors recall number is 14457.

Suspension & Steering, September 19, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
September 19, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
290,241
NHTSA CAMPAIGN ID Number
14V571000
Component
Summary
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The recall is expected to begin in early November 2014 and remedy parts, if needed, are expected to be available around the middle of November 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration