Close

Recall 14V403000

Glass Sunroof Detaches From Vehicle

Recall Details

The panorama sunroof glass panel may separate from the vehicle due to being improperly bonded. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence falls within the affected range free of charge to resolve the concern.

Our Quick Take

The panorama roof glass may separate and detach from the vehicle. This could result in injury or an accident.

What Should You Do?

Recalls on your Escape must be performed by a Ford dealership. Ford began notifying known owners of affected vehicles in July, 2014. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ford dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Ford recall number is 14S13.

Affected Cars

Body, Interior & Misc., July 2, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
July 2, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
1,867
NHTSA CAMPAIGN ID Number
14V403000
Component
VISIBILITY
Summary
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
Consequence
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Remedy
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Not your car? Find your recalls now:
National Highway Traffic Safety Administration logo
Recall data provided by the National Highway Traffic Safety Administration