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Recall 14V394000

The Engine May Stall

Recall Details

The weight on the key ring and/or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine and increasing the risk of a crash. In the event of a crash, if the key is not in the run position, the air bags may not deploy as expected. Dealers will provide two replacement key rings, and vehicles with slotted keys will receive key inserts to correct this concern. Note: Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.

 

Our Quick Take

The ignition key may move out of the run position unexpectedly causing the engine to turn off.

What Should You Do?

As of this writing, General Motors has not yet set a notification schedule for this recall. If you don't receive notification in a timely manner and believe you should have, please contact your GM dealer for further instruction. They may ask for your vehicle identification number (VIN), so please have it handy when you call. The GM recall number is 14172.

Affected Cars

Electrical & Lights, July 02, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
July 02, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
554,328
NHTSA CAMPAIGN ID Number
14V394000
Component
ignition:lock cylinder
Summary
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will provide two replacement key rings, and vehicles with slotted keys will receive key inserts, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration