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Recall 14V282000

Power Steering Assist Loss

Recall Details

Due to a software issue that affects operation of the torque sensor, the electric power steering may stop functioning. This would make it difficult to steer the vehicle. Dealers will reprogram the power steering control module and instrument cluster module free of charge to resolve the concern. Dealers will also replace affected electric steering components as necessary upon inspection free of charge.

Our Quick Take

A malfunction of the electric power steering system can occur, causing loss of steering assist. This could make it difficult to steer and control the vehicle.

What Should You Do?

Mazda notified owners of affected vehicles starting in July 2014. You can check with your dealer to see if your vehicle is involved in this program. It is helpful to have your VIN (Vehicle Identification Number) on hand when you contact them. The Mazda recall number is 7614E

Suspension & Steering, May 29, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
May 29, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
33,000
NHTSA CAMPAIGN ID Number
14V282000
Component
Summary
Mazda North American Operations (Mazda) is recalling certain model year 2008-2011 Tribute vehicles manufactured October 5, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy
Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7614E.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration