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Recall 14V237000

Side Airbag Concern

Recall Details

Programming errors in the software for the restraint control module (RCM) can result in delayed deployment of the side-curtain airbag. Delayed deployment in certain rollover circumstances would increase the rick of personal injury. Dealers will reprogram the RCM to correct this concern.

Our Quick Take

In the event of a crash, the deployment of the side-curtain airbag may be delayed.

What Should You Do?

Ford will notifying owners of affected vehicles beginning May 26, 2014. If you don't receive notification and believe you should have, please contact your Ford dealer for further instruction. They may ask for your vehicle identification number (VIN), so please have it handy when you call. The Ford recall number is 14S04.

Body, Interior & Misc., May 7, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
May 7, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
594,785
NHTSA CAMPAIGN ID Number
14V237000
Component
AIR BAGS
Summary
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Consequence
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Remedy
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall is expected to begin May 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration