Recall 13V475000

Warning Chime Doesn't Sound When Door Opens While Vehicle Is Operational

Recall Details

The door chime may not sound when the door is opened during vehicle operation. Dealers will update the software for the door chime free of charge to resolve the problem.

Our Quick Take

The warning chime that must sound when the door is opened while the vehicle is operational may fail to operate.

What Should You Do?

Ford notified owners of affected vehicles starting in October 2005. You can check with your dealer to see if your vehicle is involved in this program. It is helpful to have your VIN (Vehicle Identification Number) on hand when you contact them. The Ford recall number is 13C07.

Affected Cars

Electrical & Lights, October 17, 2013

Original Recall from the NHTSA

Manufacturer's Report Date
October 17, 2013
NHTSA Action Number
N/A
Potential Number of Units Affected
23,000
NHTSA CAMPAIGN ID Number
13V475000
Component
ELECTRICAL SYSTEM , EQUIPMENT
Summary
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Consequence
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall is expected to begin at the end of October 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration